Terms and Conditions
Ruoka.se is an e-commerce run by Internsystem Sverige AB (limited company registered in Sweden with tax registration number 556866-2919). These Terms and Conditions includes the terms for delivery found at ”Shipment and Returns”. Any other use then the hereby stipulated requires a written permission signed by both parts.
All costs are calculated from the base currency SEK (Svenska kronor, Swedish crowns). They are shown including value added tax (moms) unless otherwise stated. When other currencies than SEK are shown, those currencies are calculated based on a rate set by Ruoka.se.
The Terms and Conditions apply where Swedish or other applicable law does not stipulate otherwise.
A customer placing an order must be 18 or older. Should the customer be under 18, he or she must have a written permission from a legal guardian in advance of the order. Orders placed in someone else's name without consent can be reported to the Police. Internsystem Sverige AB with Ruoka.se should not be held liable for misprint, faulty information, wrong specifications or the like in any of Ruoka.se (Internsystem Sverige AB's) products or services. Neither can Ruoka.se be held accountable for differences in availability, at a stock shortage a customer is given the opportunity to cancel the transaction or to be reimbursed in a way that corresponds with the value of the product. All images shall be viewed as illustrations merely and can not be guaranteed to reflect the precise look and condition. Internsystem Sverige AB reserves the right to cancel any order and let any transaction be returned without stating a reason for this.
Ruoka.se uses Klarna Checkout secure payment system which lets you choose between several popular credit and debit cards such as Visa or MasterCard and pay by invoice.
At orders placed by using credit or debit cards the Terms and Conditions becomes valid as soon as the monetary transaction is approved. No extra charge is added for using a credit or debit card.
Internsystem Sverige AB (Ruoka.se) reserves the right to change the pricing, wrong pricing and products being sold out. Ruoka.se can cancel the order and return submitted payments. The reason will be communicated to the customer by the time of the cancellation of the order.
Please note that when you confirm payment at the store the transaction is transferred to Payson AB and any discrepancies or doubts regarding your payment should be brought up with Payson AB.
All products will be the property of Ruoka.se (Internsystem Sverige AB) until full payment has been received.
Rights to return
You normally have the right to return goods bought over the internet within 14 days. However, foodstuff is an exception to this rule. No right to return foodstuff. This also applies to Special custom designed goods.
Ruoka.se (Internsystem Sverige AB) responsibility for defects or mistakes on orders are limited to the current Terms and Conditions. Ruoka.se (Internsystem Sverige AB) will not accept any direct or indirect responsibility for events including but not limited to delayed deliveries, extra work or other economical harm. Ruoka.se (Internsystem Sverige AB) shall not be responsible for damage that can be derived to someone else such as the producer or the customer.
The Swedish law regarding consumers (konsumentköplagen) will be followed.
Events such as war, natural disasters, strike or equal actions on the labour market, decisions by authorities, failed deliveries from subcontractors, circumstances leading to raised costs or equivalent events beyond the control of Ruoka.se (Internsystem Sverige AB) should be viewed ad Force Majeure and release Ruoka.se (Internsystem Sverige AB) from all duties of fulfilling agreements entered into.
Should there be a dispute, the recommendations of the Swedish National Board for Consumer Complaints will be followed.
See terms and conditions for shipping.
Ruoka.se (Internsystem Sverige AB) reserves the rights to change information and data, including but not limited to, pricing, specifications, tables of content and product offers without prior notice. Ruoka.se (Internsystem Sverige AB) reservations concerning any typos and errors in product or price and product photos. In the event of a product not being available at the set price or due to discontinuation, Ruoka.se (Internsystem Sverige AB) will have the right to cancel the order and refund a submitted payment to the customer.
Unless otherwise stated the images on this site are the property of Internsystem Sverige AB. The product images are meant to be illustrative and may not show the actual packaging of the delivered goods. This can happen in particular when the producer changes the package design.
Please note: All content including pictures are property of Internsystem Sverige AB (Ruoka.se) and can not be copied without written permission.
KLARNA TERMS OF SERVICE
When you pay via Klarna invoice, you shop safely and easily. You never have to enter your card details, and always pay after you get your goods home.
Always get the item home before you pay
Payment time - always at least 14 days
You never have to disclose card details
Always 14 days right of withdrawal in accordance with the distance and home sales law *
Download your invoices from klarna.se
Possibility of partial payment
Terms of payment
The credit period for this purchase is 14 days from the invoice date. The invoice is sent in connection with the delivery. In accordance with the agreement with the e-store, an invoice fee of SEK 0 is charged.
A reminder fee will be added in case of non-payment. If you have traded for less than SEK 60, you will receive SEK 29.00, and if you have traded for SEK 60 or more, SEK 60.00 will be added to the reminder fee. There is also a default interest rate of 24.00% plus the applicable reference rate. If no payment is made thereafter, the claim can then be handed over for debt collection where additional collection costs may be added.
At the time of purchase, a credit check is carried out, which in some cases means that a credit report is taken. You will then receive a copy of the credit information by mail.
Conversion of invoice to a flexible part payment
Once you have received your invoice, you can, instead of paying the entire invoice at once, be offered to pay a lower amount and thus apply to convert your invoice into a flexible installment payment. This means that you pay at your own rate with at least SEK 50 per month. The effective interest rate on a purchase of SEK 10,000, SEK 29 in monthly administrative fee, 19.90% in variable interest and payment over 12 months is 29.22%. Each installment will then be SEK 955 per month and your total cost will be SEK 11,458.
The following general terms and conditions apply to converting your invoice into a flexible installment payment. Here you will also find information on Standardized European consumer credit information.
Personal data is handled in accordance with current legislation. Klarna processes personal data mainly for the purpose of performing identification, customer analysis, credit control, marketing and business development. Social security numbers are used as customer numbers for customer management purposes. See Klarna's data protection policy for a more detailed description of Klarna's personal data processing.
By using Klarna Invoice, you consent to our use of your personal data in accordance with Klarna's data protection policy, including transfer to specially selected partners or to states outside the EU / EEA area.
* Does not apply to all goods and services, eg. air travel, events, custom made goods and goods where durability deteriorates e.g. food.
If you have any further questions or concerns, you are welcome to call Klarna on 08- 120 120 10 Mon-Thurs between 08.00 - 20.00, Fridays 08.00-18.00 and weekends 10.00 - 17.00.